International Customers

GENERAL INFORMATION

Shipping

Shipping

  • Customer is responsible for paying all applicable customs, duties and/or taxes upon receipt of the package.
  • Orders may be shipped via USPS, FedEx or UPS, at the discretion of Hollywood Hatters.
  • If any package is refused or undeliverable, customer will be responsible for any additional fees and the original shipping cost is non-refundable.

PayPal. The safest way to pay online!

Payment Method

Payment Method

Returns

Returns

  • Due to the high cost of shipping, Hollywood Hatters does not provide returns on international orders.
  • Customers must make their own accommodations for any returns.
  • Any product you wish to return must be sent in its original packaging and in unworn condition.
  • Hollywood Hatters cannot accept returns for used merchandise.
  • Please note that the original shipping charge of your order is non-refundable.

Confirmation Emails:  You will receive a Purchase Confirmation email within 24 hours of completing your purchase. Once the order ships, you will receive a Shipment Confirmation email that will include your tracking information and which carrier we used to ship your order. 

Not receiving your emails? Check your spam folder. If not there, add madhatterofmelrose@gmail.com to your email account’s approved senders list. This will keep our emails from being blocked by a spam filter or firewall that you or your provider might have.

SHIPPING RATES

US Protectorates

US Protectorates

American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)

Standard 4-10 business day:  $18 for first item plus $5 each additional item.

Express  2-4  business day: $30 for first item plus $10 each additional item.

Canada

Canada

 All Provinces

Standard 6-10 business day: $15 for first item plus $4 each additional item

Express  1-3  business day: $30 for first item plus $10 each additional item

America and Africa

America and Africa

Brazil, Mexico and South Africa

Standard 6-10 business day: $28 for first item plus $12 each additional item

Express 1-3 business day: $50 for first item plus $10 each additional item

Asia and Oceania

Asia and Oceania

Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Israel, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam.

Standard 6-10 business day: $32 for first item plus $10 each additional item

Express 1-3 business day: $45 for first item plus $18 each additional item

Europe

Europe

Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom and Yugoslavia.

Standard 6-10 business day: $30 for first item plus $8 each additional item

Express 1-3 business day: $50 for first item plus $14 each additional item