International Customers

Payment Methods: 

  • Paypal
 
Shipping:
  • Customer is responsible for paying all applicable customs, duties and/or taxes upon receipt of the package.
  • Orders may be shipped via USPS, FedEx or UPS, at the discretion of Hollywood Hatters.
  • If any package is refused or undeliverable, customer will be responsible for any additional fees and the original shipping cost is non-refundable.
 

Returns: 

  • Due to the high cost of shipping, Hollywood Hatters does not provide returns on international orders.
  • Customers must make their own accommodations for any returns.
  • Any product you wish to return must be sent in its original packaging and in unworn condition.
  • Hollywood Hatters cannot accept returns for used merchandise.
  • Please note that the original shipping charge of your order is non-refundable.
 
Confirmation Emails:  You will receive a Purchase Confirmation email within 24 hours of completing your purchase. Once the order ships, you will receive a Shipment Confirmation email that will include your tracking information and which carrier we used to ship your order.
Not receiving your emails? Check your spam folder. If not there, add madhatterofmelrose@gmail.com to your email account’s approved senders list. This will keep our emails from being blocked by a spam filter or firewall that you or your provider might have.

 
Shipping Rates (USD)
 
US Protectorates:
  • Standard 4-10 business day:    $18 for first item plus $5 each additional item
  • Express  2-4  business day: $30 for first item plus $10 each additional item
US Protectorates: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
 
Canada (all Provinces):
  • Standard 6-10 business day:$15 for first item plus $4 each additional item
  • Express  1-3  business day:$30 for first item plus $10 each additional item
 
Europe:
  • Standard 6-10 business day: $30 for first item plus $8 each additional item
  • Express 1-3 business day: $50 for first item plus $14 each additional item
Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom and Yugoslavia.
 
Asia and Oceana:
  • Standard 6-10 business day: $32 for first item plus $10 each additional item
  • Express 1-3 business day: $45 for first item plus $18 each additional item
Asia: Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Israel, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
 
Brazil, Mexico, South Africa:
  • Standard 6-10 business day: $28 for first item plus $12 each additional item
  • Express 1-3 business day: $50 for first item plus $10 each additional item
 
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6905 Melrose Avenue Los Angeles, CA 90038 | 1-323-525-1912
Mon-Sat 10am-7pm; Sun 11am-6pm PST | Hollywood Hatters © 2009 All rights reserved.

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